What Actually Happens When You Press the SOS Button

An emergency button is only reassuring if you know what it actually does. Here's what happens, step by step, when the SOS button is pressed during a Shareide ride.

Immediate alert to the safety team

Pressing SOS immediately notifies Shareide's safety team, along with the ride's live location - not a delayed report, an active alert tied to the ongoing trip.

Emergency contacts get notified too

Alongside the safety team, the rider's designated emergency contacts are alerted, so someone outside the platform also knows something's wrong in real time.

It's one tap, deliberately

The button is designed to be reachable instantly during a ride - not buried in a settings menu - since an emergency isn't the moment to be navigating an app.

What to set up beforehand

Emergency contacts need to be added in the app before you need them - check your safety settings so the feature is actually ready if you ever need to use it.

Frequently asked questions

Does pressing SOS end the ride automatically?

No - it triggers an alert; the ride itself isn't automatically cancelled or ended.

Can I set up emergency contacts after installing the app?

Yes, emergency contacts can be added or updated any time from the safety settings section.