Booking a Ride for a Family Member: A Safety Guide

Booking a ride for yourself and booking one for a parent, a younger sibling, or an elderly relative who isn't holding the phone are two different things. A few adjustments make the second one meaningfully safer.

Set up trip sharing before the ride starts

Trip sharing generates a link that lets you follow the ride live without needing the app yourself - start it before your family member gets in, not after, so the whole trip is visible from pickup to drop-off. See the live GPS tracking guide for exactly what that link shows.

Confirm the details with them directly

Before the car arrives, make sure whoever's riding knows the driver's name and vehicle details shown in the app - a quick call or message with "confirm it's a white Honda before you get in" is a simple habit that catches a mismatch early.

Consider women-to-women matching

If you're booking for a woman travelling alone, the women-to-women rides preference can be set at booking time, matching only with a CNIC-verified female driver.

What to do if something feels off during the ride

If you're watching a shared trip and something looks wrong - an unexpected stop, a route deviation - call the rider directly, and know that the SOS button is available to them the entire ride if needed; see the SOS button guide for what pressing it actually triggers.

Frequently asked questions

Can I book a ride for someone else without them having the app?

Yes - book from your own account with their pickup details, and use trip sharing so you can follow along even though they may not have the app installed.

Can I set women-to-women matching when booking for someone else?

Yes, the preference is set at booking time regardless of whose account is doing the booking.

Does the rider need their own account to be picked up?

No - the ride is tied to the pickup details entered at booking, not a separate account for the passenger.