In-App Voice Calling: Talk to Your Driver Without Sharing Your Number
Coordinating a pickup used to mean sharing your number or hoping WhatsApp works. In-app voice calling lets you talk directly, with neither side seeing the other's number.
Coordinating a pickup used to mean one of two options: share your real phone number, or hope a WhatsApp message lands in time. Shareide's in-app voice calling replaces both with a direct call that never reveals either side's number.
How it works
During an active ride, a call button sits right on the trip tracking screen. Tap it, and the app connects you to your driver (or, for drivers, to the rider) over a direct voice call - audio routes through the app itself, not a regular phone line, so neither side ever sees the other's actual number.
Why that matters
Phone numbers are personal, and sharing them just to confirm "I'm at the gate" or "which car is yours" is a bigger ask than it should be. In-app calling keeps coordination easy without that trade-off - useful for a tricky pickup spot, a landmark that's hard to describe by text, or simply confirming you're both in the right place.
What it's for
This is built for coordinating an active, already-matched ride - confirming a pickup location, checking on a delay, or working out a small detail neither side wants to type out. It isn't a general chat line to a random driver before a ride is confirmed.
Frequently asked questions
Does the other person see my real phone number?
No - the call connects through the app itself, and your actual number is never shared with the driver or rider on the other end.
Can I use voice calling before a ride is confirmed?
The call button is available once a ride is matched and active, for coordinating that specific trip.
What if the call doesn't connect?
Try again after checking your connection - if it still doesn't work, in-app chat remains available as a backup for the same ride.
Is this available for scheduled and monthly rides too?
Yes, the same in-app calling applies once a scheduled or monthly ride is active, the same as an instant ride.
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