How to Top Up Your Shareide Wallet

Keeping your Shareide wallet topped up means you can book and pay for a ride in a couple of taps, without needing exact change on hand or worrying about a driver not having enough to break a large note. It's also how a lot of riders manage a monthly subscription payment smoothly. Here's how to add funds to your wallet.

Steps to top up your wallet

1. Open the app and go to your Wallet section. This is usually accessible from your Profile or Account tab, or sometimes directly from the home screen.
2. Tap on "Top Up" or "Add Funds." This should open a screen where you can enter or select an amount to add.
3. Enter the amount you want to add. Some apps offer quick-select amounts, while others let you type in a custom figure.
4. Choose your payment method. This might include a debit or credit card, a mobile wallet service, or a bank transfer option, depending on what's available in the app.
5. Confirm the payment. You may need to authorise the transaction through your bank or payment provider's own verification step, like an OTP.
6. Check your updated wallet balance. Once the payment goes through, your new balance should reflect immediately on the Wallet screen.

Many riders find it easiest to top up in one go at the start of the month, roughly matching what they expect to spend on regular commuting, rather than adding small amounts before every single ride. That way, booking a ride during a rush or a busy pickup point is just a couple of taps, with payment already sorted.

Why a topped-up wallet is worth keeping

Paying from your wallet means one less thing to think about at the end of a ride - no need to carry exact cash, and no delay while a driver looks for change. It also tends to make checkout faster when booking a ride during a busy time, since the payment step is already handled. If you're on a monthly subscription, a sufficient wallet balance can help make sure your recurring payment goes through without interruption to your scheduled rides.

It also gives you a single place to track what you're actually spending on commuting each month, since every ride payment shows up as a line item in your wallet history - useful if you're comparing what a fixed per-seat fare costs you against what you used to pay for rickshaws or shared vans on the same route.

Frequently asked questions

Is there a minimum or maximum amount I can top up?

This can vary, and any limits are usually shown right on the top-up screen when you enter an amount. If you're unsure, check the FAQ page for current limits.

What payment methods can I use to top up my wallet?

Available options depend on what's supported in the app at the time, and typically include cards and local mobile payment methods. The options shown at checkout are the ones currently available to you.

Can I get a refund if I top up by mistake?

Wallet top-ups are generally meant to be used for future rides rather than refunded directly, but if you've made a genuine error, reach out through the app's support channel or the FAQ page to ask about your options.