How to Edit Your Profile on Shareide

Your Shareide profile is one of the first things a driver sees when they accept your ride, and it's part of what makes a per-seat, shared ride feel trustworthy on both sides. Whether you've changed your display photo, got your name spelled wrong at sign-up, or just want to tidy up your details, editing your profile only takes a couple of minutes.

Steps to edit your profile

1. Open the app and go to your Profile or Account tab. This is usually accessible from the bottom navigation bar or a menu icon, and it's where all your personal account details live.
2. Look for an "Edit Profile" option. This might appear as a pencil icon next to your name and photo, or as a clearly labelled button on your profile screen.
3. Update your display photo. Tap on your current photo or the placeholder avatar, then choose to take a new picture or select one from your gallery. A clear, recent photo of your face helps drivers and riders recognise you at the pickup point.
4. Edit your name or other details. Tap into the relevant field, make your correction, and confirm. Some fields tied to verification - like your CNIC details - may not be editable directly and could require a support request instead.
5. Save your changes. Look for a "Save" or checkmark button, usually at the top or bottom of the screen, and confirm before leaving the page.

If you're editing your profile for the first time after signing up, it's worth going through every field once - your emergency contact, if the app supports one, and any home or work address you've saved for quick booking - rather than just the photo. A profile that's fully filled in tends to make the whole booking experience faster, since you won't be typing out a pickup address from scratch every time.

Why keeping your profile accurate matters

On a platform where you're getting into a car with someone whose identity has been CNIC-verified - or being trusted to pick up a rider you've never met - an accurate name and a real photo aren't just cosmetic. They're part of how both sides confirm they're getting into the right vehicle with the right person, especially for first-time matches. It also matters for anything tied to your account history, like your ratings or your monthly subscription details.

This is especially true for anyone using Shareide's women-to-women matching through the safety features, where a genuine, up-to-date photo helps the other person confirm they're approaching the right vehicle or the right rider at a busy pickup point, rather than guessing based on a description alone.

Frequently asked questions

Can I change the name on my profile at any time?

Basic display details like your profile photo can usually be updated freely. If your legal name needs correcting because of a typo made at sign-up, that may require contacting support to keep it consistent with your CNIC verification.

Will drivers see my updated photo immediately?

Once you save your changes, your updated profile should reflect on your next ride request. If it doesn't update right away, try closing and reopening the app.

Does editing my profile affect my existing ride history or ratings?

No. Your past rides, ratings, and any active monthly subscription stay linked to your account regardless of profile edits like your name or photo.