Managing Your Notification Settings on Shareide

Between ride confirmations, driver arrival alerts, chat messages, and the occasional promotional offer, notifications can pile up fast. Shareide lets you fine-tune what you're notified about, so your phone isn't buzzing for things you don't care about while still catching the alerts that actually matter — like your driver being two minutes from your pickup point.

Where notification settings live

Open the app and go to your Profile or Account tab, then look for Settings or Notifications. From there you'll typically find toggles grouped by type, so you can turn categories on or off individually rather than an all-or-nothing switch.

• Ride and trip alerts. Driver assigned, driver arriving, ride started, ride completed — these are the core notifications tied directly to a ride in progress.
• Chat messages. Alerts when your driver sends you a message through in-app chat.
• Promotions and offers. Discount codes, referral bonuses, and seasonal offers. These are the easiest to switch off if you'd rather not see them.
• Account and security. Login alerts, password changes, and similar account activity — worth keeping on even if you mute everything else.

Why some alerts are worth keeping on

It's tempting to mute everything, but a few categories genuinely protect you. Ride-status notifications tell you the moment a driver is assigned or arriving, which matters if you're waiting somewhere you'd rather not linger. Security alerts — like a new device logging into your account — are your first sign if something's wrong. Turning off promotional pings is harmless; turning off the ones tied to an active ride can mean missing a driver update at exactly the wrong moment.

If notifications stop arriving

Sometimes the issue isn't the app's settings at all — it's your phone's own permissions. Check that Shareide has notification permission enabled at the system level (in your phone's Settings app, not just inside Shareide), and make sure battery-saver or "optimize battery usage" isn't restricting the app in the background, which is a common cause on many Android phones. Some manufacturers, particularly Xiaomi, Oppo, and Vivo devices, have their own aggressive battery managers on top of Android's standard settings, and these can silently stop background apps from receiving pushes even when the app's own settings look correct. If you've checked both the app and system settings and alerts are still inconsistent, try removing Shareide from any "auto-start manager" restriction list specific to your phone brand.

Finding the right balance

There's no single correct setup — a driver who relies on Shareide for daily income will likely want every ride alert on, while an occasional rider might prefer to mute everything except the alerts tied to a ride actually in progress. The point of having granular toggles instead of one master switch is that you can match notifications to how you actually use the app, rather than choosing between "everything" and "nothing."

Frequently asked questions

Can I turn off promotional notifications without losing ride alerts?

Yes, they're separate toggles. You can switch off promotions and offers while keeping ride-status and driver-arrival alerts on.

Why am I not getting notified when my driver arrives?

First check the in-app toggle for ride alerts is on, then check your phone's system-level notification permission for Shareide, and confirm background data or battery restrictions aren't blocking the app.

Do notification settings sync if I switch phones?

Your account-level preferences carry over when you log in on a new device, but you'll need to grant notification permission again at the system level since that's tied to the phone itself, not your account.