How to Top Up Your Wallet via Bank Transfer

JazzCash and Easypaisa cover most riders topping up their Shareide wallet, but they're not the only option, and they're not everyone's preference. If you already do most of your banking through your bank's own app, or you'd simply rather move money directly from your account than through a mobile wallet, a bank transfer works just as well — it just needs to be done carefully so the funds land in the right place.

Before you transfer

• Open the top-up screen inside the app first. Always get the account details to transfer to from within the wallet section of the app itself, not from a message, a screenshot someone sent you, or a number you were given over a call. That's the single most important step — it's how you avoid sending money to the wrong account entirely.
• Note the reference or account details shown. The app will show you exactly what to enter as reference information, if a reference field is provided — this is what matches your transfer to your wallet automatically.
• Double-check the amount before confirming. A bank transfer, unlike a card payment, generally can't be reversed by the app if you send the wrong amount.

Making the transfer

1. Go to the wallet or payments section of the app and select the bank transfer top-up option.
2. Copy the account details shown exactly as they appear.
3. Send the transfer from your own banking app, internet banking portal, or at a branch — whichever you normally use.
4. Enter or confirm the reference details the app asked for, if applicable, so the deposit can be matched.
5. Wait for the balance to reflect. Bank transfers usually take longer to confirm than a mobile wallet top-up, since it depends on your own bank's processing time, not just Shareide's.

If the top-up doesn't show up

Hold on to your bank's transaction receipt or reference number until the balance appears in your wallet — support will need it to trace the transfer if it's delayed. Reach out through the app's support section with that reference rather than resending the transfer, which risks topping up twice.

Who this option actually suits

Bank transfer isn't necessarily the faster path, but it fits a specific kind of rider well: someone who already keeps most of their money in a bank account rather than a mobile wallet, someone topping up a larger amount in one go rather than small top-ups every few days, or someone who simply doesn't have a JazzCash or Easypaisa account set up. It's also a reasonable fallback if a mobile wallet top-up is failing for reasons outside the app's control — a bank transfer routes around that entirely, since it depends only on your own bank's transfer system.

Frequently asked questions

Is bank transfer faster or slower than JazzCash or Easypaisa?

Generally slower — mobile wallet top-ups tend to reflect almost immediately, while a bank transfer depends on your bank's own processing time.

Can I top up a large amount at once by bank transfer?

Yes, and for riders topping up a bigger balance in one go rather than small amounts often, a direct bank transfer is often the more convenient option.

What if I sent the transfer to the wrong account?

Contact your own bank immediately, and separately reach Shareide support — always source the account details from inside the app to avoid this in the first place.